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Our Terms and Conditions have been updated

Due to changes in EU regulations as a result of GDPR and a change in the cessation terms from our carriers we have had to release a revision to our Terms and Condition. Our new Terms and Conditions are effective from Thursday 7th June 2018.


Below we will detail the changes that we have made in this revision:


Section 6.6 – DSL Cease Charge

Due to a recent increase in the charges Kube receive from selected carriers for ceasing any DSL product that includes, ADSL, FTTC and FTTP. Due to the price increase Kube have had to follow the trend and increase our cease charge respectively.


Section 6.7 – Introduction of Number Porting Out Charge

The Porting Out Charge inclusion is a result of Network Providers applying a charge to all exported telephone numbers on their network to another Public Electronic Communications Network, where the losing partner is not also the Original Range Holder. There is a charge of £25.00 per a successfully exported number now in place


Section 17.0 – Data Protection

Due to recent regulation changes in Europe due to the General Data protection Regulation (GDPR) Kube are required by law to publish how we store your data and how we may use your stored personal data.


Our full terms and conditions can be found by clicking here.


If you have any questions around the recent changes to our Terms and Conditions, please do get in touch with our team on 0344 873 4488 Option 2 who will be more than happy to help.