With no plans to ease the lockdown on the horizon yet, many businesses will continue to work remotely over the coming months. We have a range of hosted telephony solutions that will allow your business to receive calls remotely using the internet.
Hosted telephony can be scaled up or scale down, as per your requirements. This flexibility ensures that you are getting the most cost-effective deal available. It also means that you aren’t overpaying for unused telephone calls.
If you are new to hosted telephony
Hosted telephony runs over the internet as opposed to traditional fixed line (BT) lines. The BT lines are being phased out as it is old technology which provides little to no flexibility.
Hosted voice can be scaled up and down on a real time basis with many call features added to assist in the call handling to and from your customers.
Our first recommendation for call handling is that you set up a hunt group. Put simply, a hunt group diverts all incoming calls from one main number to a series of phone numbers. We can even arrange for a number for each of your teams if required.
Alternatively, you can also choose to divert all of your business calls to one number. In both scenarios, each call will divert to voicemail if no one is available, ensuring that you pick up all important messages. Both of these services can be applied for certain times of the day/week – as your business requires.
Moreover, we can set up hosted licences on staff mobiles, allowing you to make and receive calls easily. You can do this using our highly effective app , meaning you won’t miss any business calls again.
If you already use hosted telephony
We can easily arrange for a handset or mobile licence that will allow of your calls to be handled easily, in any location. If you would like to explore how we can adjust hunt groups, time of day routing etc, we will be happy to build the right solution for your needs.
Contact us on 0800 6681 266 or email firstname.lastname@example.org to speak to a member of our team.